Shipping policy

Shipping Policy

 

All orders are dispatched from our Australian-registered supplier and shipped Australia-wide with tracking included. Postage is free on all orders — no hidden charges.

 

Estimated Delivery Times

 

Standard delivery: 7–14 business days after dispatch. A tracking number will be provided via email once your order has been dispatched.

 

Order Processing

 

Orders are processed within 1–2 business days. You will receive a confirmation email after your order is placed, followed by a shipping notification with your tracking number once dispatched.

 

Tracking Your Order

 

Once your order is dispatched, you will receive a tracking number by email. You can use this to track your parcel through the carrier's website.

 

Delivery Issues

 

If your parcel has not arrived within the estimated timeframe, please contact us at jack.eliteservices@gmail.com and we will investigate and resolve the issue promptly.

 

Contact Us

 

For any shipping enquiries, please contact us at jack.eliteservices@gmail.com. We aim to respond to all enquiries within 24 hours.